Reflective practice and learning: magic moments and tragic moments

11^th Sept 09.30-12.30 (online) Free
30 places are available in this session. Places will be allocated on a first come, first allocated basis.

What is DEEP? 
DEEP is a co-production approach to gathering, exploring, and using diverse types of evidence in learning and development using story and dialogue-based methods. 

The importance of gathering and exploring stories of experience

Whether you are providing or commissioning services, it is important to learn from the quality of people’s experiences. Gathering evidence of people’s experiences is a requirement in the Social Services Performance and Improvement Framework. Whilst experiences can be captured through surveys, people’s stories can be more powerful in learning-focused evaluation.

This session

This half-day session will introduce people to Magic Tragic Moments, a straightforward, engaging, and easy to understand method for gathering and learning from people’s stories of experience.

Who might benefit from the session?

Magic Tragic Moments is a method that can be used by social care practitioners, managers, people supported by services and unpaid carers. It will be of interest to people in service development and improvement roles and is particularly relevant to people who implement the Social Services Performance and Improvement Framework.   

Further information about the session.

If you would like to find out more about the session, please contact Nick Andrews at: n.d.andrews@swansea.ac.uk